Cancellation Policy

=Cancellation & Refund Policy=

Please read through carefully before you make a booking.

Cancellation fee for Courses hold in Sydney CBD class

  • More than 7 days prior to start course date — $0
  • 4-6 days prior to start course date — 30% of course fee
  • 2-3 days prior to start course date — 50% of course fee
  • 24 hours or less prior to start course date — 100% of course fee
  • If you’d like to change your course date, we offer you a credit to your account if you contact us 12 hours before the course start time.  You may re-book your course (within 3 months time).

Cancellation fee for Courses in Melbourne CBD class

Due to limited seating (and we’re flying from Sydney), we can not refund you the course fee once your booking has been confirmed.

If you have to cancel your class, we offer you a credit to your account if you cancel before 2 weeks of course starting date. You may use these towards next available class.  We plan to do same sessions once every 2 months in Melbourne.

Cancellation made more than 2 weeks in advance, 100% of fee to be credited.

Cancellation made within 7-14 days, 70% of fee to be credited.

Cancellation made within 2-7 days, 50% of fee to be credited.

However, if you do not cancel prior to the 48 hours, you will lose the payment for the class.

Please think once more before you book this course.

Thank you very much,

 

 

Cancellation fee for Courses in Cities other than Sydney or Melbourne

Due to limited seating (and we’re flying from Sydney), we can not refund you the course fee once your booking has been confirmed.

If you have to cancel your class, we offer you a credit to your account if you cancel before 2 weeks of course starting date. You may use these towards courses in Sydney CBD.

Cancellation made more than 2 weeks in advance, 100% of fee to be credited.

Cancellation made within 7-14 days, 70% of fee to be credited.

Cancellation made within 2-7 days, 50% of fee to be credited.

However, if you do not cancel prior to the 48 hours, you will lose the payment for the class.

Please think once more before you book this course.

Thank you very much,

 

 

Team of Kintsugi Australia